Cancellation Policy

You may cancel your order at any time before it has been dispatched. To cancel, please contact us immediately at [email protected] with your Order ID.

If your cancellation request is received before dispatch, we will cancel the order and process a full refund within 5–7 business days.

Once an order has been dispatched, it cannot be cancelled. You may refuse delivery at the door, in which case the order will be returned to us. Please note:

• For prepaid orders: A refund will be issued after we receive the returned item, minus any shipping charges incurred.
• For COD orders: No payment was made, so no refund is applicable. The COD handling fee (₹99) is non-refundable.

We reserve the right to cancel any order under the following circumstances:

• The product is out of stock or discontinued
• A pricing or product description error is identified
• Payment verification fails
• The delivery address is outside our serviceable area

In such cases, you will be notified via email and a full refund will be issued within 5–7 business days.

Online Payments: Refunds are credited to the original payment method within 5–7 business days.

COD Orders: Since payment is collected at delivery, no refund is applicable for orders cancelled before dispatch. For refused deliveries, no charge is applied.

If you have received your order but wish to return it, please refer to our Returns & Refunds Policy.

To request a cancellation or for any related queries, contact us at:

Email: [email protected]

Hours: Monday–Saturday, 9am–6pm IST